We love our customers and are always happy to share our products with new businesses!

Here’s the brief terms and conditions we have.

How to place order

1. You must be a registered wholesale customer to order wholesale products. If you have not yet registered please visit: https://fineapplevegan.com/pages/wholesale-registration. Follow the prompts and submit your information for approval.

2. Upon approval, you will gain access to available wholesale products in which you can order directly from our website.

MSRP

Products or goods purchased from Fineapple Vegan shall only be sold at the manufacturer’s suggested retail price (MSRP). In the event the Wholesale Account chooses to place the products or goods for sale at a discount, the Wholesale Account shall not discount the products more than 15% below MSRP. Permission for special sale events beyond the 15% discount by the Wholesale Account must be requested in writing to Fineapple Vegan, LLC.

Wholesale Pricing

All prices are listed in US dollars. All authorized retailers will receive wholesale discounted pricing off the MSRP, plus the cost of shipping. 

Returns

Returns must be made in writing directly to wholesale@fineapplevegan.com within 7 days of delivery date quoting order number and reasons. Shipping will be charged for approved returns.

For any goods returned as ‘unsuitable’ there is a re-stocking charge of 15% plus shipping chargeable to customer

Please email us with details of the product prior to returning it.

Payments

We accept credit card (MasterCard, Visa, Discover, and American Express) and EFT payments upon direct request.

All credit card payments currently do not incur a merchant fee.

Shipping

Shipping is not included in the cost of goods.

Damages and Defects

Please inspect all shipments immediately upon arrival. Please contact wholesale@fineapplevegan.com within 5 days of receipt of damaged or defective shipments. Returned merchandise will be replaced with new merchandise. Returned merchandise will not be accepted if it is held for more than 15 days after receipt.

Delivery Window

Please allow at least 10-14 days from the time of your order for completion of items. Larger orders may require more time; please contact us for information about availability.